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Sage CRM Solution cited for successfully extending automated business process value across customer lifecycle for small and mid-sized businesses
Scottsdale, AZ – April 25, 2007 – Sage Software announced today that Technology Marketing Corporation (TMC)’s Customer Inter@ction Solutions® magazine (www.cismag.com) has named the SageCRM/SageCRM.com solution as recipient of a 2007 CRM Excellence Award. The Eighth Annual CRM Excellence Awards were selected on the basis of winning products’ capabilities to extend their value across the entire customer lifecycle. Customer Inter@ction Solutions has been the premier publication in the CRM, call center and teleservices industries since 1982.
“Customer Inter@ction Solutions’ evaluation of SageCRM and SageCRM.com has produced another significant accolade for the Sage CRM Solutions product family,” said David van Toor, general manager for SageCRM in North America. “Providing small and mid-sized businesses with on-premises and on-demand deployment options gives these organizations the flexibility they are seeking to implement and scale solutions in correlation with their business growth. Sage CRM Solutions provide freedom of choice, and this award validates the benefit of this philosophy to our customers.”
SageCRM/SageCRM.com will be featured with 2007 CRM Excellence Award winners in the May and June issues of Customer Inter@ction Solutions magazine.
“The Eighth Annual CRM Excellence Awards commend the companies that have proven to be true CRM partners to their customers and clients. Sage Software has demonstrated to the editors of Customer Inter@ction Solutions that their products and services have substantially improved the processes of their clients’ businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers,” said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Inter@ction Solutions.
About Customer Inter@ction Solutions
Celebrating 25 years as the voice of the contact center, CRM and teleservices industries, Customer Inter@ction Solutions magazine continues leading the way with the most comprehensive editorial. Senior management decision makers, as well as customer interaction professionals rely upon Customer Inter@ction Solutions to keep them current in the most critical technologies and services for the contact center. In fact, 65,000 subscribers turn to Customer Inter@ction Solutions magazine with an additional 165,000 pass-along readers.
About TMC
Technology Marketing Corporation (TMC) publishes four print publications: Customer Inter@ction Solutions, INTERNET TELEPHONY, IMS Magazine and Unified Communications (launching summer 2007). TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 0.003 percent of sites in the world by alexa.com*, TMCnet serves nearly two million unique visitors each month, according to WebTrends. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Communications Developer Conference, IMS Expo and Call Center 2.0 Conference. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.
SageCRM/SageCRM.com
SageCRM is an easy to use and feature rich CRM solution that integrates vital sales, marketing and customer support information for small and mid-sized businesses. SageCRM provides flexible deployment options and is available as an on-demand CRM solution at SageCRM.com, or as an on-premises CRM system. SageCRM also includes a remote data synchronization client and support for wireless devices. SageCRM and SageCRM.com are part of Sage CRM Solutions, the only family of CRM products designed specifically for the needs of small and medium-sized businesses that also includes ACT! by Sage and Sage SalesLogix. For more details, visit www.sagecrmsolutions.com or call (800) 643-6400.
About Sage Software
Sage Software supports the needs, challenges, and dreams of more than 2.7 million small and mid-sized business customers in North America through easy-to-use, scalable and customizable software and services. Our products support accounting, operations, customer relationship management, human resources, time tracking, merchant services and the specialized needs of the construction, distribution, healthcare, manufacturing, nonprofit and real estate industries. Sage Software is a subsidiary of The Sage Group plc, a leading international supplier of accounting and business management software solutions and related products and services for small and mid-sized businesses. Formed in 1981, Sage was floated on the London Stock Exchange in 1989 and the Group now has 5.2 million customers and employs over 13,000 people worldwide. For more information, please visit the Web site at http://www.sagesoftware.com/moreinfo or call (866) 308-2378.
Media Contacts
Ryan Zuk
800-643-6400
ryan.zuk@sage.com
480-368-3818
480-315-3119
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Imagine Creative Communications